Lennox Application Engineer, Sr in Stone Mountain, Georgia

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain, Columbus and Tifton, Georgia, produce evaporators, condensers, compressor racks, merchandise display cases and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Kysor/Warren and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Job Description

This senior engineer guides technical service teams in pre- and post-sales HVACR technical support, which includes commissioning, installation, testing and providing maintenance services to customers. Responsibilities include correctly applying the product portfolio.

Duties include, but are not limited to:

  • Provide customer technical support in the setup, configuring, troubleshooting and operating of products.

  • Provide necessary training to the sales group and customers on the features and proper use and application of product lines.

  • Provide customer-specific programming and parameter settings for custom applications.

Qualifications

  • Requires a bachelor's degree or an equivalent combination of education and experience.

  • Requires at least 5 years related experience.

  • Excellent customer service skills, strong math and mechanical knowledge.

  • Expert knowledge of calculations required for correctly applying equipment and equipment integration.

  • May require knowledge of custom control programming.

  • Must have strong written and verbal communication skills.

  • Experience with Microsoft Office.

Requisition # 2018-14034

Category Sales Support

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.